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Pacific Coffee @ IOI Boulevard, Puchong

Pacific Coffee
42-G, IOI Boulevard,
Jalan Kenari 5,
Bandar Puchong Jaya,
47170 Puchong,
Selangor

Business hour:
Sunday ~ Thursday & Public Holiday --> 9.30am ~ 11.00pm
Friday ~ Saturday --> 9.30am ~ midnight

As claim by Connie, the waiter who serve is kind of rude to her...but this would be a favourite place for Li Ling to get her coffee...


Banana Puff (RM5.90)
The taste is really bad...
Rating: 6 /10

On behalf of Connie
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+ comments + 6 comments

Anonymous
May 30, 2011 at 1:56 PM

Its odd that they pack the pastry together with the paper plate together into the bag..(@_@)

June 3, 2011 at 4:42 PM

Hi Sidney and Connie,

Thank you for your posting in your blog and we are truly sorry for the inpolite service incident. We shall appreciate it if you could brief us the date and time of your visit, as well as which coffeehouse, so that we can talk to the Area Manager concerned to look into the matter. Do email to us info@pacificcoffee.com.my and we look forward from hearing you soon.

Hi Anonymous,

It's actually our coffeehouse standard for take away, we will pack pastries & savouries together with the paper plate & bag. Reason is to avoid the oil from the food item touching the bag and probably causing customers' hands or place(eg:cushion, tables and etc)to be oily too. Besides that, we hope customers to enjoy their take away with hassle free by taking the food item together with the paper plate & it's ready to be served. Hope this clarifies well:)

June 6, 2011 at 9:57 AM

Hi Pacific Coffee,

Thanks for your response. We are glad that your company take it seriously on customer complaints. We from Food 2 Buzz post this does not mean anything, we are just writing on what we experience. Hope you understand. We are more than happy to visit your shop again in near future.

June 6, 2011 at 11:57 AM

Hi Food 2 Buzz,

No worries, we are glad to receive comments/feedback from our customers. This would be the key for us to improve better. Keep up the good work as well with this blog:) All the best!

June 13, 2011 at 3:29 PM

We from Food2Buzz would like to thanks Sam and Alex for their concern and prompt action on the matter...

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